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Stannah 600 Fault Codes: A Comprehensive Guide

Looking for a run-down of the Stannah 600 fault codes? The Stannah 600 is a reliable and widely used straight stairlift model used across the UK. However, like any mechanical device, it may occasionally display fault codes indicating specific problems. Understanding these codes can help you identify problems and determine whether you can fix it yourself or not. 

stannah 600 fault codes

At UK Stairlifts, with over 20 years of experience in the stairlift industry, we’re here to help you navigate these fault codes and ensure your stairlift operates smoothly. Need help? Give us a call on 0800 046 3438.

Stannah 600 Fault Code 9

Meaning: A general fault has been detected.

Possible Causes:

  • Obstruction on the stairlift track or safety edges.

  • Battery voltage issues.

  • Faulty limit switches.

  • Blown fuse or power supply problems.

Recommended Action:

  • Check for any visible obstructions on the track.

  • Ensure the stairlift is parked correctly at the charging point.

  • Verify that the power supply is active and the fuse is intact.

  • If the issue persists, contact a professional technician for further diagnosis.

Stannah 600 fault codes

Stannah 600 Fault Code H

Meaning: Indicates that switch 3 on the ECU (Electronic Control Unit) is not latched, and a stored fault is present.

Possible Causes:

  • Previous fault not cleared properly.

  • Issues with the ECU or its connections.

Recommended Action:

  • Attempt to reset the stairlift by turning it off and on.

  • If the code reappears, have a technician inspect the ECU and related components.

Common Stannah 600 Fault Codes

The Straight stairs Stannah 600

Below is a list of common fault codes for the Stannah 600 stairlift, along with their meanings and suggested actions:

Code Meaning Recommended Action
1 Battery voltage too low Ensure the stairlift is parked at the charging point and the power supply is active.
2 Ready for operation No action needed; the stairlift is functioning normally.
3 Safety pad obstructed Check for obstructions on the safety pads and clear them.
4 Chair-arm rocker switch or key switch is OFF Ensure all switches are in the ON position.
5 Downside chair arm not lowered or seat not loaded Lower the chair arm and ensure the seat is properly loaded.
6 Seatbelt not worn (if fitted) Fasten the seatbelt securely.
7 Seat not centered Adjust the seat to its correct position.
8 Emergency stop activated Reset the emergency stop and check for any issues.
9 General fault detected Refer to the specific fault code for detailed information.
H Stored fault present in ECU Attempt a reset; if unsuccessful, contact a technician.
F Software fault; replace main ECU Professional replacement of the ECU is required.

Troubleshooting Tips

  • Power Supply: Ensure that the stairlift is receiving power and the charging point is functioning correctly.

  • Obstructions: Regularly inspect the track and safety pads for any debris or objects that may cause obstructions.

  • Switches and Seat Position: Verify that all switches and seat are in the correct position.

  • Regular Maintenance: Schedule periodic maintenance checks to ensure all components are in optimal condition.

When to Contact UK Stairlifts

If you’ve attempted the above troubleshooting steps and the fault codes persist, it’s time to seek professional assistance. Our experienced technicians can help. 

Contact Us:

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Understanding the fault codes on your Stannah 600 stairlift can help you maintain its optimal performance and ensure your safety. Regular maintenance and prompt attention to issues are key to the longevity of your stairlift. Should you need assistance, UK Stairlifts is here to provide expert support and service.

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