Coming to the conclusion that a loved one may need a stairlift can be quite daunting and worrying, but if you’ve already approached the subject and they’re happy to look into having a stairlift installed, then it’s important to ensure that you’re looking for a lift that is suitable for their specific needs.
This often means knowing what questions to ask a stairlift provider; something that the majority of you won’t know where to start with. Here are just some ideas of the questions you should be asking before you commit to purchasing a stairlift.
How Long Will It Take to Install?
As there will be some installation work that needs to be done to the home in order to fit the stairlift, it is important to have some kind of idea of how long this process with actually take.
The installation of a stairlift doesn’t actually take too long. In fact, most stairlifts can be fitted extremely quickly, giving the person in need the benefit of a fully functional stairlift in days rather than months.
It’s still always good to ask how long they think it will take though to have some indication of when your loved one will be able to use their stairlift and put any measures in place to ensure their safety while the work is completed.
Do You Offer any Support After Installation?
A reputable stairlift provider won’t just leave you in the lurch after installing your stairlift. Not only would this be irresponsible should you need any assistance with the operation of the stairlift, but it also reflects badly on the company if they don’t offer any support.
This could be in the form of a repairs service, or even offering a guarantee on their stairlift, giving you coverage should anything go wrong or break following the installation. Although the majority of installations won’t require any immediate repair – stairlifts are quite durable – it’s always good to have that back up to cover you should you need it in the future.
Will It Be Messy?
If your loved one is suffering with limited mobility before having a stairlift installed, it’s important to find out how much disruption the installation will cause in their home.
This will help you prepare the home for any changes which will need to be implemented during the installation, such as toilet access and safe passage up and down the stairs when required.
Most companies will get on with the work quickly to minimise the disruption to a home, and they should clean up after themselves when they’re done, too! Ask them to give you an indication of the extent of the disruption that they will be causing.
If you’re looking for a reliable stairlift provider who can answer all your queries before you buy, please don’t hesitate to get in touch with us today – we’ll be happy to help you.